Document early
Photograph damage before cleanup or temporary repairs when safe.
Property claim resources
Practical guidance for the moments after property damage.
Learn what to document, how to protect the property, and when an independent claim review may help.
Illinois Public Adjusters Residential + Commercial Policyholder Advocacy Clear Claim Support
American Adjusters
Good claim decisions start with better information.
After a loss, focus first on safety and reasonable steps to prevent additional damage. Keep photographs, receipts, contractor information, claim correspondence, and notes from every important conversation.
Our resources explain common property claim topics in plain language. They are general information, not legal advice or a promise of coverage or outcome.
What we focus on
Important details brought into one claim picture.
Keep receipts
Save records for mitigation, temporary protection, and related expenses.
Track communication
Keep dates, names, emails, letters, and claim reference numbers.
Ask before settling
Request a review if the scope or payment is unclear.
Explore related support
